New York Domestic Violence Protections

The following information is posted in accordance with 11 NYCRR 244 (Regulation 168):

New York Insurance Law § 2612 provides that insurers may not discriminate against a person solely because they are or have been a victim of domestic violence; refuse to issue, renew or cancel coverage; require a greater premium; designate domestic violence as a preexisting condition for which coverage will be denied or reduced; or discriminate in the fees or commissions of brokers for writing or renewing such a policy.

In addition, if any person covered by an insurance policy issued to another person who is the policyholder or if any person covered under a group policy delivers to the insurer that issued the policy, a valid order of protection against the policyholder or other person, then the insurer is prohibited for the duration of the order from disclosing to the policyholder or other person the following: (1) the address, telephone number, or any other personally identifying information of the person who made the request or child for whose benefit a request was made; (2) the nature of the health care services provided; or (3) the name or address of the provider of the covered services. The person submitting the order must express consent for any of the above information to be disclosed.

A victim of domestic violence may provide an alternative address, telephone number, or other method of contact. To do so, please mail or email a valid order of protection to the address shown below. For all requests, please send a written explanation of your request, the applicable policy number, the policyholder’s name, along with your alternative mailing address, telephone number, or other method of contact, to:

Canal Insurance Company
Attn: Legal Department
400 E. Stone Avenue
Greenville, SC 29601

If you would like additional information about domestic violence, please refer to New York State Domestic and Sexual Violence Hotline: 1-800-942-6906.