Efficient, Effective Claims Services

The specialized nature of the transportation sector requires fast, responsive, industry-focused claims management. From simple to complex claims, Canal's dedicated claims professionals promptly address critical claims issues and obtain the most effective results. And because Canal specializes in commercial auto insurance, Clients have the guarantee of working with a knowledgeable Claims representative whose only focus is on transportation claims. Proactive adjusting and the settling of claims is Canal's top priority.

To report a loss, contact us toll-free at 800.452.6911, or complete the loss reporting form on the right.

Claims Fax:
864.679.2518

Report a Loss

FILER INFORMATION
Filer Name*
Address*
Street AddressAddress Line 2CityStateZip Code
Phone*
Email
A copy of this form will be e-mailed to this address.
Relationship to Insured
POLICYHOLDER INFORMATION
Policyholder Name*
Address*
Street AddressAddress Line 2CityStateZip Code
Phone
Policyholder Email
Liability Policy Number
Physical Damage Policy Number
Cargo Policy Number
ACCIDENT DETAILS
Date*
Time
: HH
MM
Accident City*
Accident State*
Loss Location*
Reported to Police?
Name of Responding Department
Police Department Case Number
Officer Name
ACCIDENT DESCRIPTION AND COMMENTS
Description of Accident*
- Collision
- Collision while turning left
- Collision with animal
- Collision with bicycle
- Collision with fixed object
- Collision with other vehicle
- Collision with parked car
- Collision with pedestrian
- Collision with train or bus
- Damage in loading or unloading
- Fire damage to vehicle
- Flood and rising water
- Glass breakage
- Malicious mischief and vandalism
- Other
- Other than collision
- Rear-end collision
- Right turn squeeze
- Rollover
- Theft of entire vehicle
- Theft of parts or contents of vehicle
- Vehicle jack knifed
- Vehicle overturn
Additional Comments
Was there a fluid spill and/or hazardous material?
Description of spill and/or hazardous material
INSURED DRIVER
Insured Driver Name
Address
Street AddressAddress Line 2CityStateZip Code
Phone
Insured Driver License Number
Insured Driver License State
Insured Driver Email
INSURED VEHICLE INFORMATION
Year, Make, Model
Vehicle Identification Number
Damage to Vehicle
Is Vehicle Driveable/Operational?
Current Location of Vehicle
Location Phone if Available
INSURED VEHICLE OWNER
Vehicle Owner
Name of Owner, if Other:
INSURED ADDITIONAL VEHICLE INFORMATION
Year, Make, Model
Vehicle Identification Number
Damage to Insured Vehicle
Is Vehicle Driveable/Operational?
Current Location of Insured Vehicle
Location Phone if Available
OTHER PARTY INFORMATION
OWNER
Owner Name
Address
Street AddressAddress Line 2CityStateZip Code
Phone
Owner Email
DRIVER
Driver Name
Address
Street AddressAddress Line 2CityStateZip Code
Phone
Driver License Number
Driver License State
Other Party Driver Email
VEHICLE INFORMATION
Year, Make, Model
Vehicle Identification Number
Damage to Other Party Vehicle
Is Vehicle Driveable/Operational?
Current Location of Other Party Vehicle
Location Phone if Available
OTHER PARTY INSURANCE INFORMATION
Name of Insurance Company
Phone
Insurance Company Email
Claim Number:
Policy Number
DESCRIPTION OF OTHER PROPERTY
Other Property and/or Cargo
DAMAGE TO OTHER PROPERTY
Other Property and/or Cargo
INJURY INFORMATION
Was Anyone Injured?
Injury #1 Contact
Name
Address
Street AddressAddress Line 2CityStateZip Code
Phone
Injury #2 Contact
Name
Address
Street AddressAddress Line 2CityStateZip Code
Phone
WITNESS #1
Witness 1 Name
FirstLast
Address
Street AddressAddress Line 2CityStateZip Code
Phone
WITNESS #2
Witness 2 Name
FirstLast
Address
Street AddressAddress Line 2CityStateZip Code
Phone

Efficient, Effective Claims Services

Report a Loss

FILER INFORMATION

POLICYHOLDER INFORMATION

ACCIDENT DETAILS

ACCIDENT DESCRIPTION AND COMMENTS

INSURED DRIVER

INSURED VEHICLE INFORMATION

INSURED VEHICLE OWNER

INSURED ADDITIONAL VEHICLE INFORMATION

OTHER PARTY INFORMATION

OWNER

DRIVER

VEHICLE INFORMATION

OTHER PARTY INSURANCE INFORMATION

DESCRIPTION OF OTHER PROPERTY

DAMAGE TO OTHER PROPERTY

INJURY INFORMATION

Injury #1 Contact

Injury #2 Contact

WITNESS #1

WITNESS #2