How To Report A Loss Using The Canal App

75+ Years in Truck and Transportation Insurance

We are proud of our 75+ years of experience in the commercial truck insurance business and we want to make sure that all of our insured’s have the tools they need for reporting a loss or getting roadside assistance when needed. Did you know you could report a loss using the Canal App?

Yes, There’s An App For That

hand holding iPhone showing canal insurance appYou can download our App using your iPhone or Android phone by going to the App Store or Google Play and typing, “canal insurance mobile assistant”. This will bring you to a screen where you can download the App right to your phone.

Once the download is complete you can open the App where you will have two options to choose from. You can either select, “Easy Loss Reporting” for reporting your accident online, or select, “Roadside Assistance” if you need help from our 24/7 roadside services.

Reporting Your Claim

By selecting “Easy Loss Reporting” you will immediately be asked to enable your phone’s location services so we can access your exact location. This helps us process your claim and/or provide roadside assistance quickly and efficiently.

You will also be asked to allow us to access your camera so we can better visualize the damage to your truck and provide further documentation for your claim.

Once location services and your camera are activated, you will be taken to an easy loss reporting form that can be filled out right on your phone and submitted for immediate processing. That’s all there is to it.

We also provide a 24/7 toll-free claims hotline to get your claims moving instantly.

Be sure to subscribe to our YouTube channel in order to get the latest information on Canal’s current tools and resources, as well as those that will be coming in the future.

Contacting Canal Insurance

You can also contact us for more information regarding claims, finding an agent, and policy-related information.