For the Insured

Since its inception in 1939, Canal Insurance Company has been dedicated to serving the transportation insurance industry. In a business that is continuously evolving, Canal Insurance Company remains one of the few constants you can rely on.

Canal’s claims reporting hotline is available 24/7 – 365.  In the event of a catastrophic loss, Canal can deploy its Rapid Response Team directly to the scene to protect the rights of the insured and driver, investigate and interview witnesses and preserve and document evidence. In addition, Canal’s in-house environmental claims professionals can identify favorable cleanup contractors, control cleanup expenses and facilitate environmental regulatory compliance. Canal’s claims professionals promptly address these and other critical claims issues for the best possible outcome!

For Canal, it’s more than just a claims service; it’s an exceptional customer experience. Canal offers several other value-added resources including:

Roadside Assistance Program: Each Canal insured receives a complimentary membership! This nationally ranked network is available 24/7 – 365 to assist insureds with issues such as towing, emergency fluid delivery, tire changes, jump starts, lockout services and mobile mechanic.

Risk Management Services (RMS): The RMS unit partners with insureds to improve safety and management operations on topics such as safety management, health / wellness and accident management. The RMS unit is designed to support the owners, safety managers and drivers in the transportation industry and help lead the insured to better financial results.

Driver Recognition Program:  Canal believes that a little recognition can go a long way. This program is available to insureds as a way to celebrate their drivers’ accomplishments.

Canal is dedicated to continually improving – and in the end, we believe that relationships matter. That is our strongest commitment of all.